Yes, if renting a property through Keatons you will have both. This protects your deposit come the end of your tenancy.
We will do everything we can to try and resolve any issues to avoid a dispute, however should it need to be formally disputed this will be directly with the scheme.
A minimum of 6 weeks deposit will be held.
You will need to be able to provide 3 years employment and 3 years residential history, as well as being credit checked. If you do not meet our criteria then a guarantor may be required.
This is normally completed within 48 hours from receipt of you completing our online system. Responses can depend on your employer and your personal circumstances, but you can assist us by advising your HR department and current landlord that they are due to hear from us shortly.
Depending on the local authority, you may be able to get a space; however, you should always check with your consultant and never assume you can apply.
We can take a card payment via our online system or a bank transfer. Cash, AMEX and personal cheques are not accepted.
Your tenancy agreement will state with whom your deposit is held. Deposits are usually returned within a month of you moving out, but this can be significantly longer or shorter depending on whether there is a dispute or not.
Some landlords will, however you will need to check with your agent.
Most properties do not have bills included in the rent, but properties that do will usually have this stated in the marketing description and tenancy agreement. If you are unsure, ask your dedicated consultant.
Your consultant will guide you through the process. This will involve fully understanding your requirements and position so we can clearly forward this to the landlord. An application fee will need to be paid at this point to secure the property.
Keatons collect rent by direct debit and it needs to be paid one from account.
All tenants moving in will need to be fully referenced.
This will vary depending on the local authority. Please refer to their websites for banding advice.
You will receive a full refund of monies paid.